Contact: Lori Willis
Director of Communications
Jan. 14, 2005
ST. LOUIS - On Jan. 9, Schnuck Markets, Inc. hosted nearly 500 associates at its annual Service Awards Banquet at St. Louis' Chase Park Plaza. One of the evening's highest honors, the Donald O. Schnuck Award for outstanding customer service, went to Chuck Brendel, office services manager at the company's Maryland Heights Headquarters.
The award was established in 1991 in honor of the late Don Schnuck who, along with his late brother Edward J. Schnuck, helped guide the family-owned company in its infancy. Craig Schnuck, chairman and chief executive officer of Schnucks said, "There is more to `minding the store' than what people see on their visits to Schnucks. Chuck Brendel, the backbone of our office operations, recognizes that true customer service is like a chain and each team member is a link in that chain."
Schnuck added, "Chuck's contribution to the business is to ensure that daily office operations run smoothly and efficiently so that approximately 450 Lackland associates are all free to go about the business of serving their various customers. Presenting Chuck with this award is our way of ensuring that my father's spirit of customer service continues to live on within our organization.
Brendel said the award is the highlight of his 31-year career. "Both Don and Ed Schnuck were great men that guided the first half of my career with Schnucks. It's an honor for me to have spent much of my life working for a company that cares so much about its associates and an honor to receive this award."
Brendel and his wife, Kay, reside in St. Peters. They have one son, Jeremy, who serves in the Army's Third Infantry and recently was deployed to Iraq.
Founded in St. Louis in 1939, Schnuck Markets, Inc. currently operates 102 stores (including five Logli stores) and 96 pharmacies in Missouri, Illinois, Indiana, Wisconsin, Tennessee and Mississippi. The family-owned company ranks 94th in the Forbes magazine listing of the nation's "Largest Private Companies."
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Editor's note: Please contact Lori Willis at 314-994-4602 to have a jpeg emailed to you.